Help and FAQs

Parffic helps people find buses, staff shuttles and parking in Nigerian cities. Operators publish their own stops, routes and timetables, and car park owners list their own spaces and prices.

Anywhere in Nigeria an operator or car park owner publishes on Parffic. We are starting in Lagos. If nothing is published near you yet, Parffic says so rather than showing placeholders.

Parffic works in your phone's browser. There is no Parffic app in the App Store or Google Play.

Yes. The same account can reserve parking and list and manage your own car parks. Choosing Driver or Car park owner when you sign in only decides which page you see first.

No. Times are the operator's published schedule and are labelled Scheduled. Live vehicle tracking is not switched on, so Parffic does not show where a bus is right now.

On Transit, search by the stop's name or the code shown at the stop, choose a state, or press Find stops near me. Your location is only used when you press that button, and it is not stored.

Staff and event shuttles are private. The organisation that runs it has to give your Parffic account access. Sign in with the email they used.

The route page says there is no service that day and links to the next day it runs.

Open a car park, choose your arrival time and how long you will stay, enter your plate number and reserve. Where the car park has drawn its bays, you can choose a bay. You get a reference to show at the gate.

Parffic does not take payment. Reserving is free and you pay the car park directly, as they ask. Nothing on Parffic is marked paid.

Yes, you can cancel any reservation from Your parking reservations before you arrive.

No. Each car park reports its free spaces, and Parffic shows how long ago it reported. They are not sensor readings.

Open the reservation and use Report a problem under Something wrong?. Parffic staff will look at it and reply in your notifications.

Go to List a car park and follow the steps: name, location and entrance, spaces and price, facilities, opening hours, then review and publish. Drivers see exactly what you enter.

Yes, if you set it up. After listing, open Layout and bays to draw your levels and rows, then switch to bay reservations.

Nothing at the moment. Parffic takes no fee and makes no payouts while online payment is not switched on.

Create an organisation from the operator workspace, add a network, its stops and routes, then your service days and departures, and publish. Networks can be public or private to people you invite.

Only when you press a button such as Find stops near me or Near me, and we do not store it.

Your account details and the reservations you make. We do not sell your data. See the Privacy Policy and Cookies.

No. Reservation updates appear in Notifications when you are signed in. Parffic only emails you to confirm your address or reset your password.